Blog & News

Steps To Outsourcing Your eCommerce Customer Services

Steps To Outsourcing Your eCommerce Customer Services

If you are in the Ecommerce business, understand that having a great product is not enough. Your customer service should be robust to ensure happy return customers. It’s therefore important…

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What Do Customers Want From The IT Helpdesk Support Team?

What Do Customers Want From The IT Helpdesk Support Team?

Customer delight has never been more critical, with competition amongst organizations at an all-time high. The customer service team is the first line of service customers encounter at your entity,…

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Best Practices For Effective E-Commerce Customer Support

Best Practices For Effective E-Commerce Customer Support

Technology is an integral part of life. When they need to solve an issue, get a solution, or purchase something, they turn to their devices. In turn, this has contributed…

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Recent news

Feb 05, 2019

Aress Software Achieves AWS Standard Consulting Partner Accreditation

Aress Software a leading Software Development and 24x7 Technical Support Service company has announced that,…  Read More

Blog post

Jun 28, 2023

Contact-Centre-as-a-Service on the upswing

The landscape of customer service is undergoing a transformation with the rise of Contact-Centre-as-a-Service (CCaaS).…  Read More

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Severity: Core Warning

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